PRIVACY POLICY

1. Introduction

Maxroom Technologies ("we", "our", or "us") operates the IPTV Smart Player - Live TV mobile application (the "App"). We are committed to respecting your privacy. This Privacy Policy sets out how we collect, use, store, and disclose your information. By using the App, you consent to our collection, use, and disclosure of your information in accordance with this Privacy Policy.

2. Data Protection Legislation

We are committed to adhering to applicable data protection laws, including the General Data Protection Regulation (GDPR) and the UK GDPR. At Maxroom Technologies, we do not misuse your data. No data collected is sold to third parties or used in any capacity other than for the purpose of operating, maintaining, and improving our App.

3. Information We Collect

(a) Information You Do Not Provide Directly
IPTV Smart Player does not require mandatory account registration or login. We do not collect your name, email address, or any personally identifiable information directly unless you explicitly contact us for support.

(b) Information Collected Automatically
To operate and optimize our services, we may automatically collect limited technical data, including:

• Device ID, device type, and model
• Operating system version and App version
• Geo-location information (at the city/country level based on IP)
• Anonymous usage statistics, crash logs, and session duration
• IP address (collected securely by third-party analytics services)

(c) User-Configured Content
The App allows you to enter IPTV playlist URLs, M3U file paths, and Xtream Codes API credentials. This information is stored strictly locally on your device. We do not upload, collect, or store your playlists or streaming credentials on our servers.

4. Why We Collect & Use Information

We process the automatically collected data for the following purposes:

• To enable you to access and use the App seamlessly.
• To operate, protect, improve, and optimize our App's performance and user experience (e.g., performing analytics and crash reporting).
• To comply with our legal obligations and resolve any technical disputes.

5. Third-Party Services

The App uses trusted third-party services that may collect data independently to facilitate our services:

• Apple App Store / StoreKit: Used securely for processing in-app purchases and auto-renewable subscriptions. We do not process or store any of your financial or payment data.
• Analytics & Crash Reporting Tools: Used to track App stability and anonymous usage metrics to improve our software.

These third parties have their own privacy policies. We do not share, sell, or trade your data with any third parties for marketing or advertising purposes.

6. Data Storage & Security

All user-configured data (playlists, credentials, preferences) is stored locally on your device. We do not operate a centralized backend server that stores your personal content. We implement reasonable technical measures to protect the limited telemetry data handled by the App.

7. User Data Deletion Request

Because your playlist data is stored locally, you can delete it simply by removing the playlist from the App or uninstalling the App from your device. If you wish to request the deletion of any automated telemetry data associated with your Device ID, you can contact us directly at the email provided below with your request.

8. Children's Privacy

The App is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time by publishing changes within the App or on our website. Continued use of the App after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: [email protected]
Website: https://maxroom.uk